Privacy Policy

1. Information Collection

We collect your personal information (such as name, email, mobile phone number, and delivery addresses) when you create an account, upload a prescription, or place an order.

To provide pharmacy fulfillment services, we collect uploaded prescription files containing details of your health condition, medications, dosages, and prescribing physician details.

2. Use of Information

Your personal and medical information is strictly used for order placement, stock verification, pharmacist prescription auditing, billing, and order communication dispatches (SMS alerts and email updates).

We do not sell, rent, or trade your medical history or prescription logs to any third-party marketing companies.

3. Security and Storage

All patient data and prescription files are stored securely on our systems with end-to-end encryption. Access to medical details is restricted strictly to licensed pharmacists on duty.

We execute standard database encryption protocols to safeguard transaction logs, payment histories, and customer communication details.

4. Patient Rights

You retain complete access rights to view your profile logs, orders log, and recurring refill subscription timelines. You can update your mobile number or request database erasure of past guest records by contacting the pharmacy branch.